Jobs · Healthcare · Florida

Medical Receptionist, Full-Time

American Family Care · Pensacola, FL · 1 mo ago
HealthcareFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "AFC is an Equal Opportunity Employer..." etc. Also remove "Ready to Help Patients Live Life, Uninterrupted? Join the AFC team..." maybe considered application instruction? It's a call to apply; we should remove application instructions. Also remove "Perks & Benefits" section? Actually we need Benefits section if present. The posting includes "Perks & Benefits" with list. So we include Benefits. Pay: The posting includes "Compensation At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $XX.XX to $XX.XX per hour . Actual compensation may vary..." This is placeholder with XX.XX. According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here pay range is placeholder $XX.XX to $XX.XX, which is not actual numbers. It's basically unspecified. Should we include Pay section? The rule says never create Pay section unless posting actually states them. Since it's placeholder, we should not include Pay section. Similarly Schedule: posting says "Schedule: Full-time with flexible shifts (some evenings/weekends)". That's actual schedule info. So include Schedule. We need sections: About the role (maybe intro paragraph), Responsibilities (list of duties), Requirements (maybe "This Role Is Perfect For You If You have experience..."), Qualifications (maybe certifications etc), Skills (maybe tech-savvy etc), Benefits (list), Schedule. We must not repeat job title as heading. Use

for each section heading. We need to preserve all substantive info, not invent or summarize away detail. So we need to copy the text exactly? Probably we can rephrase slightly but must preserve meaning. Safer to copy the sentences as they appear, but we can format into

or

  • . Must not add extra info. Let's extract sections. First, intro paragraph: "Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 400 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach." But we should not repeat job title as heading; but we can keep that as part of About the role paragraph? The job title is "Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)". Might be considered job title; but rule says do NOT repeat the job title as a heading (the page already shows it). It doesn't forbid including it in paragraph. However it's likely part of the posting; we can keep it in About the role paragraph. But maybe better to omit the exclamation and keep the descriptive part. However rule says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that sentence as is. It's substantive. So include it. Next, "Why Your Insurance Verification Skills Matter Most You're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution." That could be part of About the role or Responsibilities. Probably About the role. Then "What You'll Actually Do" list: Master Insurance Verification..., Excel at Financial Counseling..., Solve Billing Problems..., Drive Patient Satisfaction..., Be the Face of AFC..., Own the Front Desk Flow..., Protect Patient Information... That's Responsibilities. Then "This Role Is Perfect For You If You have experience with insurance verification and medical billing (non-negotiable!).You can explain complex insurance concepts to frustrated patients with empathy and clarity.You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands.You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.You're tech-savvy with medical billing software and EMR systems.You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.You maintain a positive attitude even when dealing with challenging financial conversations." That's Requirements or Qualifications. Could be Requirements. Then "What's In It For You Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.Receive specialized training in insurance verification and patient financial counseling.Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.Be part of healthcare innovation that's expanding nationwide.Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations." That could be Benefits or maybe Qualifications? It's more about benefits/career growth. Could be Benefits but we already have a separate Perks & Benefits section. Might treat this as "Benefits" (non-monetary). However we also have explicit "Perks & Benefits" list. So we could have Benefits section for the "What's In It For You" and then Perks & Benefits as separate? But rule says prefer a few substantive sections over many thin ones. Could combine? But we have distinct categories: "What's In It For You" (career growth, skills) and "Perks & Benefits" (insurance, HSA, etc). Both are benefits. Could combine into one Benefits section with two sublists? But we must use
    • for any list of duties/requirements/benefits. Could have multiple
        under same heading. That's okay. We need to decide sections: About the role, Responsibilities, Requirements, Benefits, Schedule. Possibly also Qualifications? The posting includes "Active BLS certification required or must be obtained within defined onboarding period." That's a qualification. Also "High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus". That's qualification. So we could have Qualifications section. Skills: maybe "tech-savvy with medical billing software and EMR systems" etc. Could be Skills. But we can combine Requirements and Qualifications and Skills into one Requirements section? The rule says prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (which includes experience, qualifications, skills), Benefits, Schedule. Let's try that. Now we need to strip boilerplate: Remove EEO statements, accommodation request, etc. Also remove "Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision..." That's application instruction; remove. Also remove "AFC is an Equal Opportunity Employer..." etc. Also remove "We invest in your well-being so you can bring your best self to work—every shift, every patient." That's maybe part of benefits? It's a statement; could keep in About the role? It's about well-being; but it's not boilerplate? It's a benefit statement. Could keep in Benefits? But it's vague. Might keep as part of Benefits? However it's not a specific perk. Might be considered filler. Safer to keep it in About the role? It's about investing in well-being. Could be considered a benefit. But we have explicit Perks & Benefits list; we could include that sentence as a

        under Benefits. But rule: never emit a heading followed by filler/placeholder text. This sentence is not filler; it's substantive. So we can keep. Now compile. About the role paragraph: combine intro and why verification matters. Let's write:

        About the role

        Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 400 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.

        But note we have no spaces between sentences; we should keep readability. Could add spaces. Now Responsibilities: list from "What You'll Actually Do". We'll make
        • each. Responsibilities: - Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture - Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand - Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue - Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters - Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare - Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency - Protect Patient Information: Maintain organized records while strictly following HIPAA regulations Now Requirements/Qualifications/Skills combined. We need to include: "This Role Is Perfect For You If You have experience with insurance verification and medical billing (non-negotiable!).You can explain complex insurance concepts to frustrated patients with empathy and clarity.You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands.You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.You're tech-savvy with medical billing software and EMR systems.You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.You maintain a positive attitude even when dealing with challenging financial conversations." Also qualifications: "High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plusActive BLS certification required or must be obtained within defined onboarding period." Also maybe "We invest in your well-being so you can bring your best self to work—every shift, every patient." Could be included here or Benefits. We'll make a
            for requirements. List items: - Experience with insurance verification and medical billing (non-negotiable) - Ability to explain complex insurance concepts to frustrated patients with empathy and clarity - Obsessively detail-oriented – a single digit error in an insurance ID can cost thousands - Experience as a Medical Receptionist, Administrative Assistant
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