Jobs · Healthcare · Massachusetts

Medical Receptionist - Full-Time

Alpha Home Health and Hospice · Waltham, MA · 3 wk ago
On-siteHealthcareFull-time
The role involves providing exceptional patient service by greeting visitors, answering and routing phone calls, and scheduling appointments according to physician templates. The receptionist maintains accurate patient records, collects payments, and coordinates care with nursing and finance teams to ensure smooth operations. Key responsibilities include addressing patient needs, managing scheduling conflicts, and ensuring proper documentation and insurance information. The ideal candidate has at least 1 year of medical office receptionist experience, 3 years of customer service, strong computer skills, and excellent communication abilities. Ability to work independently in a fast-paced environment and handle stressful situations is essential. Qualifications include a high school diploma or GED, with an associate degree preferred. This position offers a comprehensive benefits package, including health insurance, paid time off, retirement plans, and additional optional benefits.

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