Medical Receptionist/Front Desk Urgent Care

About the role

Provides administrative support to the medical staff and patients in an urgent care setting. Assists with scheduling appointments, handling insurance claims, and maintaining patient records.

Responsibilities

• Greets patients and handles their initial inquiries
• Schedules appointments and manages patient flow
• Processes insurance claims and verifies benefits
• Maintains accurate patient records and ensures confidentiality
• Communicates with patients regarding test results and treatment plans
• Handles front desk operations including answering phones and managing office supplies

Requirements

• High school diploma or equivalent
• Experience in a healthcare setting preferred
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office applications
• Knowledge of basic medical terminology and procedures

Qualifications

• Ability to work flexible hours including evenings and weekends
• Strong organizational skills and attention to detail
• Passion for providing excellent customer service

Skills

• Microsoft Office Suite
• Basic computer literacy
• Healthcare software proficiency (optional)

Benefits

• Paid time off
• Health insurance
• Flexible schedule

Pay

$15 - $18 per hour based on experience

Schedule

Variable schedule to accommodate patient needs, typically includes evenings and weekends