Medical Receptionist (Chesapeake Specialty Care)- Part-Time- 30-39 hrs. weekly

About the role

Greet patients and welcome them into the office. Assist with the check-in process by answering questions, updating insurance information, collecting co-pays, supplying additional paperwork to fill out if needed, answering phone calls, and scheduling appointments.

Responsibilities

• Greet and check in patients that enter the office
• Handle patient check-in and check-out related tasks
• Answer multi-phone lines
• Work with multiple scheduling systems and schedules
• Check reports daily for cancelled or reschedule requests
• Coordinate and schedule appointments for patients in person and on the phone
• Reschedule appointments when changes occur in the schedule
• Treat patients in a friendly, respectful, professional manner

Requirements

• High school diploma or GED required
• Minimum one (1) year of customer service, receptionist, medical office, or healthcare experience
• Previous scheduling and appointment coordination experience preferred
• Knowledge of medical terminology and insurance verification processes preferred
• Proficiency in Microsoft Office and electronic medical record (EMR) systems
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Ability to maintain confidentiality and comply with HIPAA requirements
• Strong organizational skills with attention to detail
• Ability to work effectively in a fast-paced, multi-provider healthcare environment

Benefits

University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports employees' health, life, career, and retirement.