Medical Receptionist (Bilingual)

Essential Duties and Responsibilities

• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Answer Phones
• Complete Managed Care Referrals
• Obtain Pre-Certs when needed
• Responsible for patient registration data entry
• Verify Insurance
• Daily Batching of encounter forms
• Log referrals in the tracking system
• Follow up for reports from specialists
• Arrange transportation when needed for patients
• Aid patients when needed
• Review the patient's charts and encounter forms for completion
• File reports, file charts
• Perform other duties as assigned

PHMC Compliance Responsibilities

• Understands and adheres to PHMC compliance standards
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies
• Complies with HIPAA and Confidentiality Policies and Procedures
• Complies with the standards of the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies
• Adheres to all PHMC Policies and Procedures
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures

Job Requirements

• One year of experience in a medical office environment
• High School Diploma or GED equivalent
• Moderate noise (examples: business office with computers and printers, light traffic)
• Exposure to blood-borne pathogens requires the use of personal protective equipment