Medical Receptionist

About the Role

The Medical Receptionist will greet patients, activate patient files, and provide support to patients and medical staff at Ascension Saint Thomas Urgent Care in Murfreesboro, TN.

Responsibilities

• Welcome all patients and visitors, answer inquiries, and direct them through the registration process.
• Answer multi-line phones, handle filing, faxing, scanning documentation, and complete daily patient callbacks.
• Check in and discharge patients, assist clinical staff, and close the office at the end of each shift.
• Collect insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Requirements

• High school diploma or equivalent.
• Knowledge of basic computer software and ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Schedule

Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. PRN (per diem) team members are scheduled on an as-needed basis.

Benefits

Full-time Benefits Include:

• Competitive salary.
• Medical, dental, and vision options.
• Retirement savings plans.
• Paid time off and more.

PRN Benefits Include:

• Competitive salary.
• 401K plan with company contribution.
• No-cost office visits and generous discounts on some billable services.

About Ascension Saint Thomas Urgent Care

Ascension Saint Thomas Urgent Care, with 18 locations in Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Centers provide treatments for injuries and illnesses, occupational health, and wellness care. They are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. All locations are Accredited Care Centers, recognizing the company’s commitment to safety, quality, and scope of services.