Medical Receptionist
Job Summary
The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.
Key Responsibilities
- Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
- Answer multi-line phones, file, fax, scan documentation and complete daily patient callbacks
- Check in and discharge patients, assist clinical staff and close the office at the end of each shift
- Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
- Maintain a neat and clean work environment and professional appearance
- Adhere to all relevant health and safety procedures
Schedule
Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.
Requirements
- High school diploma or equivalent
- Knowledge of basic computer software and the ability to learn electronic medical records
- Prior experience in a medical office setting is preferred
Benefits
- Competitive Salary
- Medical, Dental, and Vision Options
- Retirement savings plans
- Paid Time Off
- Additional benefits include 401K plan with company contribution, no-cost office visits, and generous discounts on some billable services
About the Role
About Urgent Team: Urgent Team is one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands. Urgent Team’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 4 p.m. Additionally, all Urgent Team centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.