Medical Receptionist
About the role
Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Orthopedics Team located in Waterbury. The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols to maximize provider productivity.
Requirements
High school diploma or equivalent; experience within a medical office or billing department preferred; knowledge of patient billing and medical terminology preferred.
Skills
Excellent keyboard skills; proficiency in a Windows‑based computer environment and Microsoft Office products; accuracy and dependability required.
Benefits
- Day Shift. Hours may vary
- Great benefits effective day 1!
- Mission Driven Team environment
- Career growth and advancement potential
Schedule
Day Shift. Hours may vary.