Medical Receptionist

We are looking for a detail‑oriented Medical Receptionist to support daily front‑desk operations for a healthcare setting in Warrendale and South Point. This contract‑to‑hire position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check‑in activities, and administrative coordination.

Responsibilities

• Welcome patients and visitors warmly, provide front‑desk assistance, and help maintain an efficient and organized reception area.
• Coordinate appointment calendars by arranging, confirming, and updating patient visits based on office procedures and provider availability.
• Manage patient check‑in processes by collecting required information, verifying details, and preparing records for upcoming appointments.
• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative team members.
• Perform day‑to‑day administrative support tasks such as filing, data entry, and maintaining accurate front‑office documentation.
• Communicate clearly with patients regarding scheduling changes, office expectations, and general visit preparation instructions.
• Support office workflow by identifying appointment updates or registration issues and escalating concerns when needed.

Requirements

• Previous experience in a medical reception, healthcare front office, or similar patient‑facing administrative role.
• Demonstrated ability to schedule patient appointments accurately and manage multiple calendar changes efficiently.
• Familiarity with standard front‑desk responsibilities, including check‑in procedures, phone coverage, and document handling.
• Basic understanding of medical terminology and its use in a clinical office environment.
• Strong verbal and written communication skills with a courteous and detail‑focused approach to patient service.
• Solid organizational skills with careful attention to accuracy, confidentiality, and detail.
• Ability to work effectively in a busy healthcare setting while balancing competing priorities.

Pay

$16‑$18 per hour.

Schedule

Monday – Friday, 7:15 am – 3:30 pm.

Benefits

• Medical, vision, dental, life, and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan.