Medical Receptionist

Summary Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist at Mercy's Overlea location! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to: Scheduling patientsAnswering phonesScanning medical recordsTriage patient phone calls for severity/importanceCollection of insurance information and verification or benefitsCharge entry and payment posting. Requirements Education: High School Diploma or GED Min USD $17.83/Hr. Max USD $26.75/Hr. Salary Information Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications. Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees403(b) retirement plan with generous company match and “catch up” provisionPaid Time Off (PTO) & company paid holidaysReimbursement for tuition, books and feesMental Health resources and other employee related wellness opportunities through our Employee Assistance ProgramEmployer paid Short & Long Term Disability benefits for eligible employeesVoluntary BenefitsDiscounts on auto & home insurance and Verizon plansMercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.