Medical Receptionist

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care. We pride ourselves on one-on-one care focused on manual therapy and exercise. Since opening in 1998, we’ve grown to four locations—Honolulu, Waikele, Mililani, and Kapolei—and helped thousands in Hawaii return to the activities they love through physical therapy, injury prevention, and performance services for athletes.

About the role

The Medical Receptionist coordinates all functions for an efficient and productive patient flow between check-in, treatment, and check-out, serving as the point-of-contact for non-clinical patient services. Your welcoming presence in our fun and energetic clinic will make a difference.

Responsibilities

• Greet patients and provide outstanding customer service
• Answer phones
• Handle electronic scheduling
• Perform data entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Process charge tickets
• Collect, post, and deposit patient payments
• Fax, file, and perform other assigned duties

Requirements

• High school graduate or equivalent
• 1+ years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with hours
• Close attention to detail
• Strong time management and organizational skills
• Team player attitude with a focus on excellent customer service

Benefits

• Fully covered medical, drug, and vision benefits after one calendar month
• Over two weeks of paid vacation in your first year
• Immediate 401k participation with generous employer match
• Employee wellness benefits to assist with childcare and gym membership costs
• Flex spending and pre-tax commute programs

Pay

$20.00–$24.00 per hour, plus sign-on and retention bonuses.

Schedule

Flexible hours.