Medical Receptionist

About the Role

This position involves managing patient check-in and check-out processes, verifying insurance, collecting payments, and maintaining accurate patient records. It requires providing excellent customer service, ensuring smooth patient flow, and supporting clinic operations.

Responsibilities

• Prepare the clinic for daily operations by reviewing systems and organizing registration materials
• Greet patients, facilitate paperwork, and collect insurance and identification documentation
• Register patients, verify insurance, and update records accurately
• Handle patient payments, address billing issues, and balance daily charges
• Respond promptly to patient needs, assist with follow-up appointments, and fulfill documentation requests
• Complete closing procedures, prepare reports, and secure financial assets
• Maintain detailed and accurate documentation and perform other assigned duties

Requirements

• High School diploma or equivalent
• Previous medical clerical experience preferred
• Basic computer skills, including Microsoft Office
• Attention to detail and accuracy

Skills

• Positive customer service skills
• Well-groomed appearance
• Clear communication