Medical Receptionist
Express Care · Bel Air, MD · 2 mo ago
On-siteHealthcare$16.5–$18/hrFull-time
ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high-quality healthcare to our community. We’re looking for a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while delivering exceptional customer service to our patients.
Responsibilities
- Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
- Answer telephone calls, record messages, and accurately redirect calls as needed
- Collect patient payments and manage payment transactions
- Assist with faxes, emails, and office organization
- Maintain a clean and professional environment, including a welcoming waiting area
Requirements
- High School Diploma or equivalent
- Medical Administrative Assistant certification preferred
- Minimum of one year of customer service experience, preferably in a medical setting
- Effective communication and interpersonal skills
- Superior customer service skills and a high level of professionalism
- Experience with medical office software is a plus
- Reliable transportation and willingness to comply with the company travel policy
- Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
- Scheduling flexibility, including weekends and holidays
Pay
$16.50 - $18 per hour, plus opportunities for overtime
Benefits
- Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
- Health, dental, and vision insurance (single and family coverage) available 30 days after full-time employment
- 401(k) plan with company match after one year
- Exciting opportunities for growth within the organization