Medical Receptionist
Express Care · Ellicott City, MD · Today
On-siteHealthcare$16.5–$18/hrFull-time
About the Role
ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!
Responsibilities
- Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
- Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
- Payment processing: Collect patient payments and manage payment transactions
- Administrative tasks: Assist with faxes, emails, and office organization
- Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
Requirements
- High School Diploma, or equivalent
- Medical Administrative Assistant certification, preferred
- Minimum of one year of customer service experience, preferably in a medical setting, preferred
Qualifications
- Effective communication and interpersonal skills to interact with patients and coworkers
- Superior customer service skills
- A high level of professionalism
- Experience with medical office software is a plus
- Reliable transportation and the willingness to comply with the company travel policy
- Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
- Must have scheduling flexibility, including weekends and holidays
Pay & Benefits
- Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
- Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
- Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
- 401(k) plan with company match after one year
- Exciting opportunities for growth within the organization