Medical Receptionist

Patient Care Coordination & Front Desk Operations

• Coordinate patient care activities and manage patient flow throughout the healthcare system.
• Schedule and track patient appointments, procedures, and follow-up visits.
• Address patient inquiries and concerns promptly and professionally.
• Verify insurance coverage and obtain necessary authorizations.
• Cookordination with various employees to ensure efficient patient care delivery.

Clinical & PT Technician Support

• Assist physical therapy staff with patient setup, preparing treatment areas, and guiding patients through prescribed therapeutic exercises and modalities.
• Support patient mobility, transitions, and safety during therapy sessions.
• Maintain cleanliness, sanitation, and organization of the physical therapy gym, equipment, and treatment rooms.
• Monitor and update patient care plans in collaboration with healthcare teams.
• Implement and maintain patient care protocols and procedures.

Communication & Documentation

• Facilitate clear, compassionate communication between patients, families, and healthcare providers.
• Maintain accurate patient records and documentation in Electronic Health Record (EHR) systems.
• Track and follow up on test results, therapy progress notes, and medical referrals.

Qualifications:

• Proficiency in Electronic Health Record (EHR) systems and healthcare management software.
• Strong knowledge of medical terminology and healthcare procedures.
• Excellent organizational and time management skills.
• Outstanding verbal and written communication skills.
• Demonstrated ability to handle multiple priorities while maintaining attention to detail.
• Knowledge of healthcare regulations and compliance requirements.
• Experience in medical office administration.
• Strong problem-solving abilities and decision-making skills.
• Excellent interpersonal skills with a patient-centered approach.

Additional Information:

• Benefits Package includes: Bonus Rewards Program, Medical, Dental, Vision, and Basic Life/AD&D Insurance, Flexible Spending Accounts, Health Savings Accounts, Supplemental Life, Short- & Long-Term Disability Insurance, Health & Wellness Program, Gym Membership Discounts, Generous Paid Time Off, 6 Paid Holidays, Employee Assistance Program, Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog).