Medical Receptionist

About the role

We’re looking for a dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued.

Responsibilities

• Be the first and last person our patients encounter!
• Assist with check-ins and check-outs, providing an exceptional patient experience.
• Register patients, manage wait times, and make the reception area warm and inviting.
• Chat in person, over the phone, or send messages to deliver friendly and professional customer service.
• Gather and double-check patient info, handle forms and payments, and prepare for the next visit.
• Schedule appointments, maintain records, and ensure a seamless experience for patients and providers.
• Support the practice by handling various administrative tasks as needed.

Qualifications/Experience

• A high school diploma or equivalent (GED).
• Prior medical receptionist experience preferred.
• Authorized to work in the United States without restriction.
• Must be authorized to work in the United States without restriction.
• We will not sponsor applicants for work visas.

What We Value

• Fun - Creating an engaging and positive environment for patients and staff.
• Common Sense - Taking a practical, thoughtful approach to patient care and clinic operations.
• Integrity - Upholding the highest standards of professionalism, ethics, and trust.
• Excellence - Committing to delivering top-tier patient care and service.
• Determination - Tackling challenges with solutions and striving for continuous improvement.
• Teamwork - Supporting one another to provide the best outcomes for our patients.

What We Offer

• Great benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees.
• Excellent vision, dental, and supplemental insurance options.
• 401(k) with company matching.
• Employee discounts.
• HSA (Health Savings Account).
• Tuition assistance.
• Certification reimbursement.
• And more!

Benefits

• Medical insurance.
• Life insurance.
• Short-term disability coverage.
• Mental health services.
• And more at no cost for eligible employees.