Medical Receptionist
MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Front Desk Receptionist to join our team at our Manchester, NH clinic. This is a full-time role, 40 hours per week.
About the Role
In this role, you will be the front office point person, handling scheduling and day-to-day workflow. You will oversee the check-in/out process, ensuring it’s fast, friendly, and accurate, and you will act as the go-to for insurance verifications, authorizations, and co-pay collections. You’ll be the engine that keeps our clinic running smoothly and ensures every patient feels seen and heard.
Our clinic is a close, supportive team that values collaboration, mentorship, and professional growth. Located just outside downtown Manchester, NH, we offer easy access to the city while maintaining a comfortable, community-focused setting.
Responsibilities
- Welcome patients and provide outstanding customer service
- Answer phones and assist with scheduling appointments
- Verify insurance benefits and explain patient financial responsibilities
- Manage patient intake forms and maintain accurate records
- Coordinate referrals, authorizations, and insurance approvals
- Support clinic operations and maintain efficient schedules
- Assist with billing, payments, and administrative tasks
Requirements
- Experience in a medical office, healthcare setting, or front desk role required
- Knowledge of insurance verification and patient financial responsibilities preferred
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced environment
Benefits
- Supportive, team-oriented culture
- Opportunities for career growth and professional development
- Meaningful work that helps improve patients' lives every day
- Collaborative environment where teamwork and patient care come first
Schedule: Full-time, 40 hours per week