Medical Receptionist

About the role

We're looking for a highly professional and personable Medical Receptionist to join our large, busy medical practice. As the first point of contact for our patients, you'll play an important role in creating a welcoming, organised and professional experience from the moment patients walk through our doors.

Responsibilities

• Serve as the first point of contact for patients, creating a welcoming and professional experience
• Maintain a calm, professional and confident demeanour when dealing with challenging situations
• Multitask and work effectively in a fast-paced medical environment
• Apply strong attention to detail and maintain confidentiality
• Work with Medicare, medical billing and health insurance processes
• Work independently and as part of a collaborative team
• Take initiative and assist wherever needed to keep the practice running smoothly

Requirements

• Excellent communication and customer service skills
• Calm, professional and confident when dealing with challenging situations
• Ability to multitask and work effectively in a fast-paced medical environment
• Strong attention to detail and understanding of the importance of confidentiality
• Familiarity with Medicare, medical billing and health insurance processes
• Ability to work well independently and as part of a collaborative team
• Takes initiative and is willing to assist wherever needed
• Holds a current CPR certificate

Qualifications

• Previous medical reception experience is highly regarded