Medical Receptionist

About the role

Cleveland Medical is a privately owned practice that provides families with high-quality primary healthcare in a warm, inclusive and caring environment. We are committed to creating positive patient experiences, delivering exceptional care and supporting a healthy community. We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a part-time casual basis.

Responsibilities

• Front desk management including all administration duties
• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Experience in Best Practice
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

Requirements

• Minimum 12 months experience as a medical receptionist (ideal)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• Comprehension of and dedication to patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

Benefits

• Flexibility with working hours
• Remuneration will be variable based on experience and qualifications
• Supportive, family-friendly and inclusive team environment
• Onsite training and development will be provided

Schedule

Opening hours of the Practices are 7.15am to 5.30pm Monday to Friday, and Saturday 7.30am to 12pm.