Medical Receptionist
At Arthritis Knee Pain Centers, we are committed to providing exceptional, non-surgical, non-opioid, pain-relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special and treated like family, with empathy, care, and transparency.
About the role
As Care Coordinator I, you will greet each patient with warmth and enthusiasm, oversee the practice workflow, and ensure a positive patient experience with consistency and compassion.
Responsibilities
- Greet patients
- Maintain discretion regarding patient health information
- Collect new patient intake information
- Route insurance information
- Monitor patient wait times
- Route patients
- Chart organization and preparation
- Collect payments
Requirements
- Friendly demeanor
- Proficiency in MS Office and patient management software
- Social perceptiveness and service-oriented mindset
Skills
- Knowledge of medical office management systems
- Excellent time management skills and ability to multi-task and prioritize work
- Excellent written and verbal communication skills
- Strong organizational and planning skills
Benefits
- 401K with match
- Paid time off
- Dental, vision, and medical insurance
- Disability coverage
- Bonus eligibility
- Educational programs
Schedule
Monday to Thursday, 8:30 AM to 5:00 PM
Work Setting
- In-person
- Office
- Private practice
Company Culture
As a team member, you will receive the support and training needed to succeed in your role. You'll gain a deep understanding of our values, business measures, standards, and operations, with exposure to leadership and participation in developmental events. With 16 medical practices across the US and growing, you will have the opportunity to become part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility.
Our standard of care is to treat every patient as if he or she is a beloved family member. In every patient engagement, we lead with six guiding principles: dignity, compassion, responsiveness, personalization, privacy, and safety.