Medical Receptionist

At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain-relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

About the role

As Care Coordinator II, you will ensure that our patients are well served and enjoy a long-term relationship with our practice. You will act as a liaison between the Revenue Cycle Center and the patients, working with them to ensure they receive the treatment they need.

Responsibilities

• Generate estimated patient financial responsibility
• Converse with patients regarding coverage and benefits
• Collect initial patient portion of finance responsibility
• Maintain discretion regarding patient health information
• Schedule treatments
• Coordinate patient care
• Properly route patient inquiries
• Reconcile collections
• Ensure administrative data collection accuracy

Requirements

• Medical receptionist experience
• Knowledge of medical insurance benefits & coverage

Skills

• Friendly
• Proven working experience as a medical secretary
• Knowledge of medical office management systems
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

Benefits

• 401K with match
• Paid time off
• Dental
• Vision
• Medical
• Disability
• Bonus eligibility

Pay

Competitive pay

Schedule

Monday to Friday
8:00 AM to 5:00 PM

Work Setting

• In-person
• Office
• Private practice

Company Culture

As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care and are known for it. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility.

We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles:

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety