Medical Receptionist

About the role

As a Medical Receptionist at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.

Responsibilities

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience preferred
• Excellent telephone and customer service skills
• Proficiency in Word and Excel; experience with medical software preferred
• Availability and flexibility with work hours
• Strong attention to detail and time management skills
• Ability to work as part of a team and demonstrate a positive, energetic attitude

Benefits

• Competitive salary
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• New graduate mentoring
• Continuing education
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive