Medical Receptionist
American Family Care · Mentor, OH · 2 mo ago
HealthcareFull-time
Responsibilities
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Qualifications
- Flexible scheduling
- Experience in healthcare setting preferred
- Strong organizational and communication skills
- Ability to manage multiple tasks and prioritize effectively
- Proficient in Microsoft Office Suite
Benefits
- Comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k)
- Opportunity to grow with a fast-growing company
- Flexible work schedule
Pay
- Competitive salary based on experience and qualifications
Schedule
- Flexible scheduling available
Company Information
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
We are an Equal Opportunity Employer.