Medical Receptionist
American Family Care · Greensboro, NC · 1 mo ago
HealthcareFull-time
About the role
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.
Responsibilities
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Requirements
Flexible scheduling
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Retailment benefit
- Retirement benefit
Skills
Not specified
Qualifications
Not specified
Pay
Not specified
Schedule
Not specified
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Retailment benefit
- Retirement benefit
Company Information
American Family Care is an Equal Opportunity Employer.