Medical Receptionist
About the role
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. This position offers a flexible schedule and the chance to make a difference in the lives of others.
Responsibilities
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Qualifications
- High school diploma or equivalent
- Experience in a healthcare setting preferred
- Excellent communication and interpersonal skills
- Ability to work independently and manage time effectively
- Basic computer skills, including proficiency with Microsoft Office
Benefits
- Comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k)
- Flexible scheduling
Pay
Compensation is competitive and commensurate with experience.
Schedule
Flexible scheduling available.
Skills
- Strong organizational and multitasking skills
- Attention to detail
- Customer service orientation
- Proficiency with Microsoft Office
Benefits
- Medical
- Dental
- Vision
- Disability
- Life insurance
- Matching 401(k)
Pay
Compensation is competitive and commensurate with experience.
Schedule
Flexible scheduling available.
Company Information
American Family Care is an Equal Opportunity Employer. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Equal Opportunity Employer
We are an Equal Opportunity Employer.