Medical Receptionist

About the Role

The Medical Receptionist provides clerical and secretarial support in a healthcare setting, demonstrating knowledge of medical terminology and clinic procedures.

Responsibilities

• Greet visitors and patients, ensuring smooth patient flow and assisting as needed.
• Schedule appointments, verify insurance, update patient information, and process payments.
• Answer multi-line phone calls, route messages, and assist with appointment coordination.
• Manage medical records, including ordering, distributing, and scanning documents.
• Coordinate referrals, ensuring all paperwork and insurance details are complete.
• Support clinic operations by maintaining the environment, reviewing reports, and assisting with staff training.

Requirements

• High School Diploma or GED; college coursework preferred.
• At least one year of administrative support in healthcare, customer service, and EMR experience.
• Proficient in computer systems, Microsoft Office, and medical terminology.
• Strong organizational, communication, confidentiality, and interpersonal skills.
• Ability to handle multiple tasks, work independently, and collaborate effectively.

Additional Details

• This role requires physical ability to perform tasks such as sitting, standing, and lifting up to 25 lbs.
• Effective communication skills are essential.
• Position is hourly, with standard weekday hours.
• Involves working in a clinical environment with exposure to health-related conditions.