Medical Receptionist Albany

Responsibilities

• Checking in and checking out patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Collecting co-pays and balances from patients, getting authorization on credit cards.
• Retrieves messages from voicemail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
• Schedules appointments and greets and directs patients and visitors.
• Instructs patients in completion of medical forms such as history and information forms.
• Prints and gives appropriate education, scripts, orders and other designated information per the provider's orders.
• Updates and inputs patient's information in practice management system such as name, address, insurance, etc.
• Performs other clerical duties as assigned.

Qualifications and Skills

• To perform this job successfully, an individual should have knowledge of Medical Practice Software, Windows, and Microsoft Office.

Required Education and Experience

• A high school diploma or general education degree (GED).
• One to two years related experience and/or training.
• One to two years of experience in a medical office setting or a similar customer service experience is required.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• The employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
• The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

• This is a full-time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 3:00 p.m.; 8:00 a.m. to 4:00 p.m.; or 8:30 a.m. to 4:30 p.m., depending on coverage needs.

Travel

• No travel is expected for this position.