Medical Receptionist 1

Responsibilities

• Greet and assist patients and visitors promptly and courteously upon arrival.
• Manage appointment scheduling, cancellations, and rescheduling using electronic health record (EHR) systems.
• Verify patient information, insurance details, and collect co-payments or fees as required.
• Maintain and update patient records accurately, ensuring confidentiality and compliance with HIPAA regulations.
• Answer incoming phone calls, respond to inquiries, and direct calls to appropriate medical staff or departments.
• Cooky communication skills are essential for interacting with patients, healthcare providers, and insurance representatives, facilitating clear and compassionate exchanges.
• Coordinate patient flow by notifying medical staff of patient arrivals and managing waiting areas.
• Aid with administrative tasks such as filing, faxing, and preparing patient charts for appointments.
• Handle billing inquiries and provide basic information regarding services and policies.

Qualifications

• A high school diploma or equivalent.
• Previous experience in a receptionist or customer service role, preferably in a healthcare setting.
• Basic knowledge of medical terminology and healthcare office procedures.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong communication and interpersonal skills.

Benefits

• Competitive base salary.
• Generous benefits package including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
• Monday-Friday schedule from 8:30am - 5:00pm.