Medical Practice Representative II- Surgery

About the role

Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information; and other duties as assigned.

Responsibilities

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs.
• Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices.
• Obtains and inputs all pre-authorization insurance and pertinent demographic information. Information is input into the IDX scheduling system.

Requirements

High school diploma or general education degree (GED) preferred
Two to three years medical office experience
General understanding and application of basic accounting principles
PC proficiency
Strong customer service skills
Accurate data entry skills
Current knowledge of payer requirements for referrals and pre-authorization
Knowledge of GE, EPIC or similar computerized billing system
Medical terminology preferred

Qualifications

Commensurate with experience

Skills

N/A

Benefits

N/A

Pay

Commensurate with experience

Schedule

N/A