Jobs · Administrative · Georgia

Medical Practice Coordinator

Rock Health · Marietta, GA · 2 mo ago
AdministrativeFull-time

About the Role

The Practice Coordinator is a leadership position at the core of a growing healthcare practice, responsible for managing daily operations, enhancing patient experience, and supporting business growth.

Responsibilities

  • Oversee patient journey, improve consultation conversions, resolve concerns, and monitor online reputation.
  • Coordinate and optimize practice operations, workflows, and efficiencies.
  • Support marketing initiatives, event planning, and social media efforts.
  • Assist with sales, data analysis, and identifying growth opportunities.
  • Lead and support team members, facilitate onboarding, and promote a culture of accountability and excellence.

Qualifications & Skills

  • Personality, presence, and customer service orientation are prioritized over experience.
  • Background in hospitality, retail, or service industries is ideal; healthcare experience is a plus but not required.
  • Strong problem-solving, project management, organizational, and communication skills.
  • Willingness to learn healthcare software like EMR, CRM, and marketing tools.

Key Attributes

  • High-energy, independent, curious, growth-minded, detail-oriented, calm under pressure, and proactive in ownership and decision-making.

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