Medical Practice Coordinator
Rock Health · Marietta, GA · 2 mo ago
AdministrativeFull-time
About the Role
The Practice Coordinator is a leadership position at the core of a growing healthcare practice, responsible for managing daily operations, enhancing patient experience, and supporting business growth.
Responsibilities
- Oversee patient journey, improve consultation conversions, resolve concerns, and monitor online reputation.
- Coordinate and optimize practice operations, workflows, and efficiencies.
- Support marketing initiatives, event planning, and social media efforts.
- Assist with sales, data analysis, and identifying growth opportunities.
- Lead and support team members, facilitate onboarding, and promote a culture of accountability and excellence.
Qualifications & Skills
- Personality, presence, and customer service orientation are prioritized over experience.
- Background in hospitality, retail, or service industries is ideal; healthcare experience is a plus but not required.
- Strong problem-solving, project management, organizational, and communication skills.
- Willingness to learn healthcare software like EMR, CRM, and marketing tools.
Key Attributes
- High-energy, independent, curious, growth-minded, detail-oriented, calm under pressure, and proactive in ownership and decision-making.