Medical Practice Coordinator

Employment Type: Full time

About the Role

In accordance with the Mission and Guiding Behaviors, the Coordinator, Medical Practice – Operations, under the direction of the provider, Manager, and RN Clinical Lead, plans, organizes, and directs patient flow on a daily operational basis. Functions within the standards, policies, procedures, and guidelines of the Organization.

Location: 5775 Perimeter Dr #100, Dublin, OH 43017
Hours: 7:30am - 4:40pm

Responsibilities

• Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner.
• Interviews, evaluates, trains, and supports office staff in conjunction with the Manager.
• Creates and maintains staffing schedules.
• Coordinates activities and functions of the office to ensure smooth patient flow.
• Implements policies, processes, and procedures via the Manager.
• Demonstrates a positive customer service attitude/behavior.
• Recommends continuous process improvement.
• Reviews reports and escalates concerns to Manager.

Requirements

• High school diploma (Bachelor’s degree preferred).
• Two (2) years of practice experience required.
• Experience in leading staff preferred.
• Current working knowledge of the importance of business office and clinical care area coordination.
• Demonstrated project management skills with the ability to handle multiple projects; strong organizational skills; highly motivated and self-directed; and attentive to detail.

Benefits

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing (geographic and position restrictions apply).
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• DailyPay: Eligible colleagues can see daily earnings and transfer money before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Mount Carmel Health System was recognized by Forbes in 2025 as one of America’s Best State Employers.