Medical Patient Services Representative

Responsibilities

• Greet patients warmly and manage check-in/check-out procedures.
• Schedule, confirm, and coordinate patient appointments.
• Verify insurance coverage, collect co-pays, and maintain accurate demographic and clinical data in the EHR.
• Handle a high volume of phone calls and facilitate effective communication with clinical staff.
• Ensure smooth patient flow and contribute to a collaborative, patient-centered environment.

Qualifications

• Excellent customer service and communication skills.
• Attention to detail in data entry and insurance verification.
• Ability to multitask in a fast-paced setting.
• Comfort working with electronic health records and coordinating with clinical teams.

Additional Information

Opportunities to develop specialty skills within a respectful, team-focused practice committed to compassionate care.