Medical Order Specialist (REMOTE)

Overview

Start Date: 8/3/26
Pay: $17.50 - $18.00/HR
Schedule: Monday - Friday, 8-5am CDT
Candidates in the Central Time Zone will be prioritized for consideration.
*As a Change Order Representative, you are responsible for reviewing and processing changes to existing patient orders to ensure accuracy, compliance, and timely shipment of medical supplies.

Responsibilities

• Review and process changes to existing patient orders
• Validate prescription accuracy and determine when updated documentation is required
• Verify insurance coverage and submit or follow up on authorizations
• Calculate and verify enteral formula requirements
• Navigate insurance and payer portals
• Maintain accurate, HIPAA-compliant documentation
• Communicate with patients and internal teams as needed to resolve order issues

Qualifications

• 2+ years of healthcare administrative, order processing, or insurance experience
• Home health, DME, or enteral experience preferred
• Insurance authorization knowledge a plus
• High school diploma or GED required
• Spanish speaking preferred

Benefits

• Full benefits package (sick time, vacation, 401K, dental, vision, life insurance)
• 2 bonus days off ("Fun Day" and "Inclusion Day")
• 6 paid holidays
• Supportive team with role-based training to aid in your success
• Interactive clubs and engagement opportunities

Our Mission

To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us?

• Fun, inclusive work environment
• Full benefits package (sick time, vacation, 401K, dental, vision, life insurance)
• 2 bonus days off ("Fun Day" and "Inclusion Day")
• 6 paid holidays
• Supportive team with role-based training to aid in your success
• Interactive clubs and engagement opportunities