Medical Office Support Instructor

Our Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of their communities through an intense commitment to safety, quality service, excellence, and partnerships.

Responsibilities

• Develop on-boarding classes and simulation lab scenarios for new hires based on identified business and clinical needs, in collaboration with subject matter experts.
• Provide educational leadership to enhance specialized patient care within established, evidence-based clinical protocols and ensure clinician qualification and competency.
• Assist with educational needs, problem resolution, and health management across the continuum of care.
• Collaborate with medical providers, patient care staff, and Home Health management in planning, implementing, and delivering educational curricula.
• Assist with clinical skills development programs within established clinical and preceptorship models; monitor trends and implement educational strategies to ensure compliance with quality standards.
• Educate staff on specialized patient care within nursing protocols.
• Develop patient care plans incorporating evidence-based research and national standards; consult with and serve as a clinical resource for unit management to ensure quality patient care.
• Educate technical and patient care staff on the use of new equipment, supplies, and instruments; coordinate in-service training and workshops.
• Ensure proper protocols in the use and maintenance of equipment and supplies.
• Provide classroom, virtual, self-study, and simulation labs for new hires and staff clinicians as indicated, alongside other educators/facilitators.
• Evaluate the efficacy of formal and simulation classes to ensure they meet goals and drive results.
• Determine additional training needs of new hires and existing staff with preceptors, Home Health Leaders, and branch leadership.
• Collaborate with branch leadership in assessing, implementing, and evaluating clinician, new hire, and preceptor progress toward goals.
• Facilitate quarterly preceptor forums for continued feedback, mentoring, and preceptor education.
• Identify concerns with new hires and staff clinicians; communicate these to Home Health Leadership, Lead Preceptor, and branch leadership.
• Act as a positive role model or preceptor for team members new to home care.
• Assist with appropriate compliance with state and federal regulatory agency requirements.
• Participate in clinical process improvement teams and benchmarking activities as assigned.
• Participate in the development of program changes, including recommendations for obtaining more efficient outcomes; ensure follow-through on practice changes relevant to the role under the direction of the Clinical Support team.
• Participate in select data collection as requested to track and trend program success; intervene to affect change in program content/delivery.
• Demonstrate ability to obtain and interpret information in terms of patient care.
• Function within the Scope of Practice and the Practice Act.

Requirements

• Associate’s degree in a Healthcare Related field from an accredited or approved school; Bachelor’s degree preferred.
• 5 years of work-related experience in home health or a similar setting.
• Current CPR certification.
• Valid clinical license from the state(s) in which he/she would be practicing.
• Valid and unrestricted driver’s license.

Skills

• Thorough knowledge and understanding of clinical protocol, procedures, and standards.
• Ability to perform all procedures as outlined, with necessary skill and judgment.
• Ability to provide operational guidance and leadership to technical staff in area of specialty.
• Knowledge of related regulatory, accreditation, and certification requirements.
• Ability to assess educational needs and design and develop responsible curricula.
• Working knowledge of established clinical and preceptorship models in the development of clinical education programs.
• Advanced clinical skills.
• Ability to plan, implement, and evaluate individual patient care programs.
• Highly developed verbal and written communication skills; ability to present effectively to small and large groups.
• Ability to work effectively at all levels in a collaborative team environment.
• Ability to prioritize tasks and manage multiple projects.
• Proficient use of Microsoft Office Suite – Excel, Word, and PowerPoint.
• Solid ability to learn new technologies; possess the technical aptitude required to understand flow of data through systems as well as system interaction.