Medical Office Supervisor (Office Coordinator) - Women's Center

About the Role

The Office Coordinator is responsible for assisting in the management of the day-to-day operations and prioritization of needs for each Local Health Ministry and department. This role ensures a patient-centered delivery of care with a highly engaged, collaborative Physician, Nurse, and support team. The position supports quality, safety & risk programs, continuous improvement activities, and regulatory compliance, playing a crucial role in the effective management and coordination of health services within Holy Cross Health.

This role also involves identifying, defining, and solving complex problems that impact the management and direction of the business. It demands a high level of expertise, dedication, and leadership to foster a healthy environment and improve outcomes.

Responsibilities

• Support day-to-day operations and prioritize needs for Local Health Ministries and departments.
• Ensure patient-centered delivery of care with a collaborative healthcare team.
• Support quality, safety, and risk programs, as well as continuous improvement activities.
• Assist in maintaining regulatory compliance.
• Identify, define, and solve complex problems impacting business management and direction.
• Prepare reports in accordance with detailed instructions.

Requirements

• High School Diploma or equivalent is required.
• Training on how to use Automated External Defibrillator (AED) and stop-the-bleed kits.
• Minimum two (2) years’ experience in healthcare.
• Knowledge of coding policies, procedures, and reimbursement practices.
• Knowledge of health insurance processing and clinical policies.

Skills

• Proficiency in using computer coding programs and systems.
• Ability to identify and resolve problems.
• Strong interpersonal and effective communication skills.

Benefits

• Day 1 benefits with no waiting period.
• Comprehensive benefit packages including medical, dental, and vision.
• Paid time off.
• 403B retirement plan.
• Colleague Referral Program to earn cash and prizes.
• Unlimited career growth opportunities.
• Access to DailyPay for eligible colleagues (see earnings daily and transfer funds before payday).

About the Organization

A member of Trinity Health, Holy Cross Health is a full-service, not-for-profit Catholic teaching hospital operating in the spirit of the Sisters of Mercy. Located in Fort Lauderdale, it is the only not-for-profit Catholic hospital in Broward and Palm Beach counties. The 557-bed hospital offers progressive inpatient, outpatient, and community outreach services, as well as clinical research trials, serving as the community’s trusted health partner for life.

Holy Cross Health is committed to providing compassionate and holistic person-centered care, rooted in its Mission and Core Values. The organization honors the dignity of every person and recognizes the unique perspectives, experiences, and talents each colleague brings.