Medical Office Specialist II- BRGP O'Neal Lane Full Time

What We're Looking For:

• Friendly, courteous, and customer-focused with a team-oriented mindset
• Strong attention to detail with the ability to manage scheduling and billing accurately
• Prior experience with billing, scheduling, and general office duties in a clinic setting
• A high school diploma preferred; post-high school vocational or specialized training encouraged
• Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch
• Familiarity with HIPAA and healthcare safety protocols

Why You'll Love Working With Us:

• We take care of our team too; we offer a comprehensive benefits program for you and your family
• We provide professional development and support
• We have various employee perks including generous paid time off, flexible positions, and our Baton Rouge General Fit! program
• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state

What You Will Do:

• Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow
• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system
• Cookier transportation needs and communicate special patient requirements with appropriate staff
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information
• Perform other related tasks as assigned

What Sets BRG Apart:

• We are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence
• We are dedicated to preserving and restoring health, one person at a time
• We offer the full spectrum of care from delivering newborns to providing end of life support through hospice
• We have clinics located throughout Baton Rouge and the surrounding areas
• We provide a full suite of specialties including internal and family medicine and specialty care