Medical Office Specialist II

Responsibilities

• Greet patients and provide basic orientation to the center and all available services.
• Check-in and screen all patients to determine their insurance.
• Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
• Makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
• Collects co-payment fees, tracks payments and open balances.
• Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
• Assists with data collection and report preparation.
• Maintains inventory of the equipment stock and supplies.
• Scans of medical records documentation/reports.

Requirements

• High School diploma or equivalent
• 2 years of related healthcare experience
• Bilingual a plus