Medical Office Assistant II

Job Summary

Under direct supervision of RN or provider, performs routine patient care following department policies and procedures. Assists with patient exams and procedures, responds to member telephone messages, and provides education to members and families.

Essential Responsibilities

• Performs nursing care functions such as vital signs, removal and/or application of dressings, cleaning wounds, shaving, and skin preparation, as directed by licensed provider.
• Recognizes and responds to acute emergency situations following established procedures.
• Draws up injection solutions for immediate use upon physician orders.
• Orients patients to system policies and practices.
• Provides appropriate instruction sheets based upon provider direction and reviews instruction sheet with patient.
• Transports patients by assisting or lifting individuals onto mobile beds or wheelchairs and transporting/transferring patient onto other hospital or clinic areas as directed.
• Completes necessary arrangements or organizes treatment room prior to surgical and/or examination procedures by setting up or laying out instruments, drapes, and sponges contained in sterile trays and assembling equipment items as required for particular procedures as directed by physician.
• Aids licensed provider with patient examinations and treatments by positioning, restraining patients, and assisting as directed.
• Assists in treatment rooms during minor surgical procedures and/or various diagnostic examinations by positioning and draping; may hold clamps or retractors, sponge vascular areas, and pass instruments as specifically directed by physician.
• Affirms safety of patient during procedures and transport.
• Prepares and transports items such as medical equipment and laboratory specimens.
• Cleans and disinfects instruments/equipment according to standardized procedures. Follows Universal Precautions.
• Reports incidents of failure to follow procedures to Department Administrator or designee.
• Maintains departmental files, performing duties such as pulling files and assembling forms prior to appointment, and filing returned diagnostic reports as directed.
• Initiates and/or completes diagnostic test forms per provider order, telephones prescriptions to pharmacies, relays medical information from physician to patient, and relays information from patient to physician.
• Charts in patient medical records as indicated.
• Performs lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine pH, protein, and PKU. Performs hearing and vision tests, glaucoma tests, and visual acuities. Collects and preserves specimens for testing, including urine, sputum, and stool.
• Participates in Departmental Quality Assurance Activities.
• Performs other duties as required, such as checking patients' medical records for incomplete data, relaying messages to staff personnel.

Experience

• If position is for Pediatrics, requires minimum of one (1) year pediatric or equivalent experience.
• Completion of a program in Medical Office Assistant with Certification and equivalent of six (6) months experience or twelve (12) months equivalent experience in lieu of certification required.

Education

• N/A

Additional Requirements

• Ability to give and follow oral and written instructions.
• Ability to work effectively with the public.
• Demonstrated knowledge of the sterile techniques.
• Valid CPR.

Preferred Qualifications

• QBS preferred.

Note

• Hours/days vary, 7AM-9PM, Monday through Sunday. Travels to all and any future KP Ophthalmology sites.
• Primary Location: California, Vista, Vista Medical Offices.
• Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun.
• Work Setting: Onsite Worker location must align with Kaiser Permanente's Authorized States policy.

Notes

• Hours/days vary, 7AM-9PM, Monday through Sunday. Travels to all and any future KP Ophthalmology sites.
• Primary Location: California, Vista, Vista Medical Offices.
• Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun.
• Work Setting: Onsite Worker location must align with Kaiser Permanente's Authorized States policy.

Travel

• Yes, 100% of the Time

Work Setting

• Onsite

Pay Range

• $29.49 - $31.97 / hour

Notes

• Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.