Medical Office Specialist - Home Visiting Program - Limited Term

About the role

The Family Health Services is seeking a Medical Office Specialist (MOS) for the Home Visiting Programs to provide specialized medical office support. This is a full-time, limited-term position with an expected duration of about 2 years.

Responsibilities

• Perform difficult, complex, technical or specialized medical office support work, requiring the exercise of independent judgment and the application of technical skills.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports.
• Make arithmetic or statistical calculations.
• Provide information to the public or to County staff that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Organize, maintain and purge various departmental files.
• Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal.
• Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of medical office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date.
• May act as receptionist and receive and screen visitors and telephone calls; direct the visitor or caller to the proper person or personally handle the call; operate standard office equipment.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Provide off hours support as required.
• Perform related duties as assigned.

Qualifications

• Knowledge:
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or personal computing equipment.
• Policies and procedures related to the medical treatment or screening area to which assigned.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.
• Skills/Abilities:
• Perform technical, specialized, complex or difficult medical office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Education and Experience

A typical way to qualify is: One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience.