Medical Office Specialist (Certified Medical Assistant) - Urgent Care - New York Eye and Ear Infirmary Mount Sinai - Full Time Evenings (Flex 4pm-12am/12am-8am)

About the Role

The Medical Office Specialist offers clinical and medical office support to physicians and surgeons, assisting in patient care and administrative duties necessary to deliver quality patient care. This role performs various duties as a member of the health team in the treatment and care of patients and their families, and supports the unit with related tasks.

Responsibilities

• Monitors patient flow in the waiting room and resolves issues related to registration and post-visit processing.
• Sets up examination rooms and instruments according to hospital and infection control policies.
• Takes and monitors vital signs, including fetal heart rate if necessary.
• Performs phlebotomy, point of care testing, and procedures such as electrocardiograms and phototherapy.
• Assists with procedures including echocardiograms, sigmoidoscopy, proctoscopy, nasal scope, colposcopy, biopsy, LEEP, laser, and cystoscopy.
• Sets up oxygen and suction, and performs vision screening.
• Inventories, orders, and restocks medical supplies; monitors and disposes of expired medications and supplies.
• Maintains logging systems for medication refrigeration, point of care testing, and sterilization processes.
• Performs routine maintenance and cleaning of equipment and instruments.
• Maintains a safe and healthy work environment, complying with legal regulations and PPE requirements.
• Acts calmly during emergencies, initiates CPR, and provides necessary items.
• Transports patients and equipment as needed.
• Documents in medical records and electronic medical records as required.
• Greets and registers patients, prepares forms, and arranges transportation.
• Screens calls, takes messages, and responds to inquiries about department procedures and services.
• Schedules appointments, verifies insurance, and collects patient demographics.
• Fulfills clerical responsibilities, including sending/receiving medical records and obtaining lab reports.
• Performs cash collections, completes forms, and manages charts.
• Assists in creating and maintaining medical charts.
• Checks, verifies, and updates insurance information.
• Obtains managed care referrals and authorizations.
• Supports surgical scheduling, verifies times with patients, and prepares charts and consent forms.
• Maintains knowledge of New York State third-party payer eligibility requirements.
• Completes visit encounter forms and enters ICD10-CM and CPT information into computerized systems.
• Assists in training and orienting entry-level and float staff.

Qualifications

• High School Diploma/GED.
• Medical Assistant Certification from an approved school required.
• Licensed/Credentialed as a Phlebotomist or EKG technician preferred.
• Two years of experience working as a medical assistant.
• Basic Life Support (BLS) certification from AHA or Red Cross (1 Year).
• National Medical Assistant Certification from an approved organization.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with over 48,000 employees across eight hospitals, more than 400 outpatient practices, and a leading school of medicine. We are committed to advancing health for all people through innovation, education, and high-quality care. Our system is consistently ranked among the best in the nation, with top rankings in Geriatrics, Cardiology, and other specialties.

Compensation

The salary range for this role is $32.93 - $33.47 per hour. Actual salaries depend on factors such as experience, education, and operational need.