Medical Office Specialist Advanced Orthopedics

About the role

Provides clinical support to the physician delivering patient care in an office setting. Administrative responsibilities include answering telephones, scheduling appointments, maintaining files, and data entry in practice management system and EHR/EMR (Expanse). Located in Rochester, NH, our 112-bed hospital proudly serves the Greater Seacoast region and Southern Maine, delivering high-quality, patient-centered care. As part of HCA Healthcare—one of the nation’s leading healthcare systems—you’ll be connected to a strong network of four hospitals, three freestanding emergency rooms, and over 70 care sites across New Hampshire. With nearly 5,000 colleagues, including 1,500 nurses and 1,000 affiliated physicians, we offer a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your impact is real. HCA Healthcare’s New Hampshire hospitals also include Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Parkland Medical Center in Derry, and freestanding emergency rooms in Seabrook, Dover, and Plaistow. Join us and be part of a team that’s improving lives across the region—every day. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals!

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Qualifications

• One year of experience in clinical healthcare or medical office setting required
• Experience using EHR system is highly preferred
• Must be prepared to rotate into all Physician Practice Services practice locations to cover for vacations if needed but not routinely
• High School Diploma or GED required
• BLS certification required within 30 days of employment start date

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100%