Medical Office Secretary

Performance Requirements

Receives daily visitors and answer telephone inquiries, determine the nature of the requests and directs calls and or persons to appropriate staff, or personally provide the information desired when routine or procedural matters of office are involved.

Utilizes judgment to answer recurring questions and resolves them within the framework of established policies and procedures.

Captures and coordinates phone communication with external entities to facilitate the scheduling for the OIC, Senior Enlisted Leader, tracks correspondence in and out of the clinic, copies any administrative documents needed to facilitate leadership endeavors at the clinic.

Receives incoming mail and distribute; and attend and take minutes and type (in approved format) divisional and departmental meetings.

Ensures equipment is functioning to support operations activities, facilities and safety (acts as POC for trouble calls and safety); ensures implementation of the departmental specific Standard Operating Procedures; maintains various Medical Management folders on shared drive (as specified); and inputs data into and maintains various databases.

Identifies and selects appropriate software types, e.g. access, excel spreadsheet, word processing, databases, outlook, etc. to meet office needs based on an understanding of the functional capabilities and limitations of each, and the similarities, differences and integration of software types.

Develops methods for automating various administrative reports containing data having multiple uses for other reports such as personnel, office correspondence, medical results, etc., updates, revises, sorts, calculates and manipulates data in various programs to meet multiple reporting requirements.

Converts spreadsheet data into graphs, charts, power point presentations, etc.

Skills And Knowledge Required For The Position

• Education: High School Graduate or GED.
• Experience: Must have at least one (1) year of experience.
• Must be proficient with Microsoft Office and Microsoft Excel in particular.
• Accounting experience preferred.

Qualifications

• License/Certifications: Must have an active American Heart Association Basic Life Support (BLS) for healthcare Providers.

Pay

$22.36 per hour based on experience plus full health and welfare benefits (fringe value $4.93/hr.).