Medical Office Scheduler (29825)
The Specialty Alliance · Glendale, AZ · 2 wk ago
HealthcareFull-time
Duties
- Schedule patients for office visit and procedure appointments.
- Aid with high call volume.
- Maintain physicians' schedules, scheduling office visits and procedures (via phone or face-to-face).
- Triage call messages for medical staff.
- View patient visit notes, identify problems & diagnoses, and review physician orders.
- Absorb patient registrations and financial transactions.
- Schedule radiology/lab services.
- Include recall scheduling.
- Assist with check-in and check-out of patients.
- Absorb patient and insurance payments, and reconcile charges daily.
- File records in appropriate sections of patient charts in EMR.
- Prepare patient charts in advance and scan documents into charts in EMR.
- Perform other duties as assigned.
Qualifications
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Experience working in a medical office.
- Ability to multi-task and work in a fast-paced environment.
- Detail-oriented.
- Basic understanding of healthcare plans.
- Bilingual is a plus.
Requirements
- Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
- Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize.
- Self-motivated with initiative.
- Strong sense of ethics.
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