Medical Office Receptionist

Brief Description

Responsible for professionally greeting clients and ensuring an orderly and efficient check-in process. Responsible for acquiring financial and insurance information from client or guardian and performing data entry of information into electronic health records. Responsible for providing administrative support services to achieve the goals of Westbrook Health Services. Provides basic clerical support in the form of answering phone calls and directing visitors. This position may also require creating and maintaining telehealth connections between clients and providers.

Qualification Requirements

• Excellent attention to detail and customer service skills
• Able to use basic office machines and computer systems
• Must be able to communicate clearly and accurately to convey and receive correct information
• Ability to work with staff, clients and family members in a professional, cooperative, ethical and respectful manner
• Ability to work with a diverse group of people
• Ability to effectively convey the mission of Westbrook Health Services

Education/Experience

• High school diploma/GED; prior computer/PC experience is preferred
• Experience using an electronic health record or medical scheduling software preferred
• Customer service or medical office experience preferred

Physical Requirements

• Mobility and ability to sit for long periods of time, use a standard computer keyboard and telephone are required functions
• Ability to bend, reach and lift up to 20 pounds are required for this position
• Ability to occasionally stand and walk within building

Benefits

• Comprehensive, low-cost benefits package including medical, dental, vision, life, short and long-term disability, critical illness, accident, and pet insurance coverage options
• Paid time-off, paid holidays, and paid training