Medical Office Receptionist

Pay

Casual position, pay starts at $17.25/hour, depending on experience.

Benefits

We promote a positive work-life balance and offer flexible scheduling options.

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

Responsibilities

As a Medical Office Receptionist, you need to know how to:

• Have the highest quality customer service on the phone and in person
• Greet patients and visitors. Determine their needs and direct them appropriately.
• Perform data entry of demographic and insurance information
• Schedule and register patients, including accurately collecting required data
• Receive, answer, and respond to telephone calls from patients and their representatives
• Scan and fax patient information
• Answer questions and give information directly or on the telephone within the scope of practice. Refer all other questions to the specified departments as needed.
• Collect co-pays, deductibles, and past balances as indicated on the insurance card or as documented by billing staff. Update new insurance information as received.
• Perform other duties as assigned

Requirements

We hire people, not resumes. But we also expect excellence, which is why we require:

• High school diploma or equivalent
• Previous customer service. Healthcare experience is preferred.
• Electronic health record (EHR) experience is a plus.
• The ability to multitask in a fast-paced environment while keeping a professional and calm composure
• Computer proficiency and ability to use applicable software as required to perform the essential functions of the job
• Recommended vaccines to include annual Influenza, TDaP, MMR, Varicella, and TB

While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date. Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening.