Medical Office Receptionist

Gary, Indiana, USA At Marram Health Center of Gary, we are dedicated to providing exceptional healthcare services to our community. As a Medical Office Receptionist, you will play a vital role in ensuring the smooth operation of our front desk and supporting our medical staff in delivering quality care. Join Our Team! We are seeking a full-time Medical Office Receptionist to join our team. As a Medical Office Receptionist, you will be responsible for providing excellent customer service, answering phone calls, scheduling appointments, and performing various administrative tasks. Employee Benefits 401K with 20% company matching11 paid holidaysCompetitive wagesGenerous PTOEmployee discounts (YMCA)Employee referral programHSA/FSA accountsMedical, dental, and vision insuranceTuition assistance up to $200/monthEducation loan assistance up to $5250/yearCasual FridaysCompany paid life insurance policyCompany paid long term disabilityOptional insurances (short term disability)Employee recognition eventsEmployee Assistance ProgramFree health screenings Vital Duties And Responsibilities Provides clerical support for a federally qualified health centerAnswers and redirects telephone callsMaintains medical staff/department schedules and calendarsPerforms check-in and check-out of clientsReceives payments from clients for co-pays and payments on accountSorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the departmentData entry of information using the appropriate format and agency guidelinesCoordinates and communicates information with internal and external customersFlags client appointments for HAP’sMakes appointment reminder calls to new clientsPerforms deposit of office cash receiptsContacts, schedules appointments and processes paperwork for referralsInitiates ROI forms for info requested by medical staff from other providersScans documents and insurance cardsCoordinates client requests for ROI and form completionMonitors no-shows/cancellations and sends letters to clients as appropriateRequests/tracks needed health recordsReceives, sorts, forwards office mailCommunicates in-patient consultation requests to medical staffMaintains updated medical staff schedules and on-call calendarFormulates reports for the department, associated committees and reports as requestedProvides clerical support (copying, collating, form completion) for medical staffCopies agency-wide e-mail notices for medical staffMaintains adequate supplies inventory (office, charting, etc.) Core Duties And Responsibilities Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the departmentData entry of information using the appropriate format and agency guidelinesCoordinates and communicates information with internal and external customersFlags client appointments for HAP’sMakes appointment reminder calls to new clientsPerforms deposit of office cash receiptsContacts, schedules appointments and processes paperwork for referralsInitiates ROI forms for info requested by medical staff from other providersScans documents and insurance cardsCoordinates client requests for ROI and form completionMonitors no-shows/cancellations and sends letters to clients as appropriateRequests/tracks needed health recordsReceives, sorts, forwards office mailCommunicates in-patient consultation requests to medical staffMaintains updated medical staff schedules and on-call calendarFormulates reports for the department, associated committees and reports as requestedProvides clerical support (copying, collating, form completion) for medical staffCopies agency-wide e-mail notices for medical staffMaintains adequate supplies inventory (office, charting, etc.) Education And Experience High School diploma or G.E.D. requiredA certificate or degree from a vocational or technical school preferredSix months related work experience/training preferred Apply Now! Are you passionate about providing exceptional customer service and supporting the delivery of quality healthcare? Are you looking for a rewarding career opportunity with a dynamic and forward-thinking organization? If so, we encourage you to apply for this exciting role. Please visit our website at www.porterstarke.org for additional information in regards to our organization.