Medical Office Receptionist

JOB SUMMARY

Act as an ambassador for all patients seeking services by consistently modeling workplace values and service standards and train to perform all front office job functions and responsibilities.

Essential Functions

• Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
• Welcome each patient by smiling, providing direct eye contact, and taking a moment to make a connection.
• Assess client payer eligibility, which may include verifying insurance, health plan authorization, verifying patient ID, and eligibility for funding sources.
• Ensure accurate and detailed patient information is entered into the Practice Management System (PM).

Qualifications

• Excellent written and verbal communication.
• Ability to relate to diverse communities.
• Thorough knowledge of medical billing terminology is desirable.
• English-Spanish bilingual skills are desirable.

Compensation

Planned Parenthood California Central Coast’s compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $25.00/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries. Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.