Medical Office Coordinator - Whitesboro - Full Time - Days

Core Job Responsibilities

• Ensures charts, documents and clinical testing are prepared, coordinated and completed prior to patient’s next appointment.
• Works as a clerical member of the patient’s care team.
• Utilizes phone notes for all communication/documentation between self and patient.
• Answers phone calls professionally, referring calls to clinical staff when appropriate.
• Reviews schedule on daily basis identifying any problem areas and communicating to Practice Manager.
• Handle prior authorizations for all medications.
• Performs order entry, i.e.: enter orders, medication referrals, clarifies orders with providers.
• Retrieves records from all sources for follow up appointments.
• Faxes tests, records to providers/patients, signed orders, etc.
• Completes forms completion, obtains provider signatures, makes copies and sends to recipient.
• Enters prescription refill requests, phones in/faxes/mails prescriptions as directed by provider.
• Works referrals to ensure timeliness of appointment scheduled for testing, new consults, etc.
• Manages provider schedules, canceling and rescheduling as needed.
• Cross trains in other clerical positions, as applicable.
• Sends letters to patients regarding normal test results.
• Sends letters to insurance companies appealing denied services or medication.
• Facilitates provider to provider calls.
• Performs other duties as required.

Education/Experience Requirements

• High School Diploma or equivalent
• 1-2 years of experience in a healthcare related setting
• Demonstrated ability to prioritize work and communicate effectively
• Strong computer skills

Preferred

• Experience with insurance company rules/regulations and medical terminology strongly recommended

Licensure/Certification Requirements

None specified

Job Details

• Req Id 97790
• Department MG - PRIM - WHITESBORO
• Shift Days
• Shift Hours Worked 8.50
• FTE 1
• Work Schedule HRLY NON-UNION-8 HR
• Employee Status A1 - Full-Time
• Union Non-Union
• Pay Range $19.00 - $25.00 Per Hour