Medical Coordinator (Full Time)

Patient and Provider Support

Foster a welcoming and professional environment to enhance patient care and support the provider. Maintain a consistent and professional office presence.

Clinical Assistance

Aid providers with medical, cosmetic, and laser procedures. Ensure proficiency in all treatments, as well as pre-care and post-care instructions, anticipating provider needs to optimize patient flow.

Operational Duties

• Prepare and maintain exam rooms before and after procedures.
• Ensure equipment is in working order and perform daily inventory checks on supplies, including retail and cosmetic products.
• Alert the team and General Manager of any low supplies as needed.

Inventory Management

• Oversee the stocking of medical supplies and equipment.
• Ensure that all supplies are adequately stocked and maintain inventory records as requested.

Documentation and Patient Management

• Properly document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms.
• Manage follow-up appointments and track inventory used during each visit.

Financial Responsibilities

• Take payments, manage patient scheduling, and ensure proper documentation of insurance cards, referrals, and demographic information.
• Uphold privacy standards, ensuring sensitive information is handled securely, per HIPAA regulations.
• Complete daily financial tasks, including accurate cash handling, entering charges and payments, and ensuring cash is properly accounted for at the end of each shift.
• Handle petty cash and deposit all collected payments securely.

Phone and Communication Management

• Answer all phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention.
• Maintain an organized and neat work area, ensuring patient privacy is preserved.

Administrative Duties

• Ensure that patient records are created and maintained accurately.
• Check emails and scan inboxes regularly to address time-sensitive issues.
• Perform other duties as assigned by supervisors.

Qualifications

• 6 months to 1 year of experience in a dermatology or medical environment preferred.
• Proficiency in EMR systems and patient scheduling tools preferred.
• High School Diploma or GED required; advanced education is encouraged.
• Certification as a Medical Assistant is highly encouraged.
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Professional, reliable, and dedicated to maintaining high-quality service standards.
• Must be familiar with HIPAA and OSHA compliance.

Work Environment

This role is primarily office-based, utilizing standard office equipment such as computers, phones, photocopiers, and fax machines.

Hourly Pay Range

$16.50-21