Medical Office Coordinator - Surgical Clinic
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive information.
We need to identify sections:
- About the role: The introductory paragraph(s) describing mission, caring, etc. Also maybe "Job Description Summary" and "Position Overview". Could combine into About the role.
- Responsibilities: The list of duties: welcoming and assisting patients; clerical functions; answering phones; scheduling appointments; scanning and filing documents; coding and billing; patient referrals; insurance verification and precertification; performing role of Practice Manager etc. Also mention "Performs role of Practice Manager / Practice Administrator / Office Manager during his/her absence." Also maybe "Reports to: Practice Administrator..." but that's more about reporting line, could be in Requirements? Might be part of Qualifications? Probably part of Responsibilities? Actually reporting line is not a duty. Could be under "Requirements" maybe as "Reports to". But we can include in Responsibilities as a note? Might be better to put under "Qualifications" or "Skills"? The instruction: Use sections only when posting has real specific content. We have content for Responsibilities (list). We have content for Requirements/Education/Experience etc. We have Qualifications (Education, Certifications, Experience). We have Skills (knowledge of computer, communication, etc). We have Physical Demands, Mental Demands, Special Demands. Those could be under Requirements or maybe separate sections like "Physical Demands", "Mental Demands", "Special Demands". But the allowed headings list only includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content into those allowed headings. We cannot create other headings like Physical Demands. So we need to fit those details into existing sections: maybe under Requirements (which can include education, experience, physical/mental demands). Or under Qualifications (education, certifications, experience). Or Skills (specific abilities). We need to decide a sensible mapping.
We have:
- Education: High School Diploma or equivalent required. Prefer Associate’s Degree in related field.
- License: N/A
- Certifications: N/A
- Experience: Minimum of two (2) years’ progressively responsible medical office experience required. Previous CPT and ICD Coding experience preferred. Previous insurance and precertification experience preferred. Phlebotomy Experience Preferred.
- Reports to: Practice Administrator, Practice Manager, or Office Manager – as applicable.
- Supervises: None
- Physical Demands: description.
- Mental Demands: description.
- Special Demands: description.
Thus we can have sections:
- About the role: intro paragraph(s).
- Responsibilities: list of duties.
- Requirements: could include Education, Experience, Reports to, Supervises, Physical/Mental/Special Demands? Or we could split: Requirements for education/experience, Qualifications for certifications/skills? But we have both Requirements and Qualifications headings allowed. Usually Requirements = education, experience, licensure; Qualifications = preferred qualifications, skills, etc. But we can decide.
We need to avoid filler like "N/A". We should not include sections with only N/A or placeholder. So we should omit License and Certifications if they are N/A. So we don't list them.
We need to preserve all substantive information. So we need to include Education, Experience, Reports to, Supervises, Physical Demands, Mental Demands, Special Demands somewhere.
We also have Skills: "Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages." Also communication skills etc from Mental Demands. So we can put those under Skills.
We also have Benefits, Pay, Schedule: not mentioned. So we should not create those sections.
Thus final HTML:
About the role
At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.
Shift Monday- Friday 8am-5pm Location: Singing River Medical Clinics - Ocean Springs
But note: The shift and location are substantive; we could include them in About the role or maybe a separate section? Not allowed headings besides those. Could put in About the role as paragraph.
Now Responsibilities:
Responsibilities
- Welcome and assist patients during their care
- Perform clerical functions of the office
- Answer phones
- Schedule appointments
- Scan and file documents
- Perform coding and billing
- Handle patient referrals
- Conduct insurance verification and precertification
- Act as Practice Manager / Practice Administrator / Office Manager during absences
Now Requirements: include Education, Experience, Reports to, Supervises, Physical Demands, Mental Demands, Special Demands? Might be too much but okay.
We could split: Requirements for Education and Experience; Qualifications for Skills and maybe Reports/Supervises? But we need to use both headings if we have content.
Let's do:
Requirements
Education: High School Diploma or equivalent required. Prefer Associate’s Degree in related field.
Experience: Minimum of two (2) years’ progressively responsible medical office experience required. Previous CPT and ICD Coding experience preferred. Previous insurance and precertification experience preferred. Phlebotomy Experience Preferred.
Reports to: Practice Administrator, Practice Manager, or Office Manager – as applicable.
Supervises: None
Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands: Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Now Skills: maybe we could put some of the above under Skills, but we already used them in Special Demands. However we might duplicate. Better to move customer service, computer proficiency, clinical judgment to Skills, and keep Physical/Mental Demands under Requirements. Let's restructure.
We have:
- Requirements: Education, Experience, Reports to, Supervises, Physical Demands, Mental Demands.
- Qualifications: maybe Certifications (none) and License (none) - but we should not create empty sections. So maybe we skip Qualifications.
- Skills: customer service, computer proficiency, clinical judgment, communication skills (though some already in Mental Demands). To avoid duplication, we could keep communication skills under Mental Demands and not repeat.
Thus Skills section: customer service, computer proficiency, clinical judgment.
Let's extract:
"Must possess superior customer service skills and professional etiquette." (also appears in Special Demands but we can move)
"Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word."
"Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages."
We could also include "Must demonstrate ability to work under pressure and meet deadlines." but that's mental.
Thus Skills section:
Skills
- Superior customer service skills and professional etiquette
- Proficient knowledge and ability to use a computer (keyboard proficient) and other office technology (telephone, fax, etc.), MS Outlook and Word
- Ability to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages
Now we need to ensure we haven't lost any substantive info: The Special Demands also included customer service and computer proficiency and clinical judgment; we moved them to Skills, so we covered them. The Special Demands also included "Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages." That's covered. The Special Demands also included "Must possess superior customer service skills and professional etiquette." covered. The Special Demands also included "Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word." covered. So we can drop Special Demands section.
Now we need to ensure we didn't miss any other details: The Physical Demands description includes many details; we kept that. Mental Demands description includes many details; we kept that. Education, Experience, Reports to, Supervises kept.
We also have "Shift Monday- Friday 8am-5pm Location: Singing River Medical Clinics - Ocean Springs". We placed that in About the role paragraph.
We also have the initial paragraph about caring etc. We included.
We also have "Job Description Summary Job Description Position Overview". Might be redundant but we captured.
We also have "DISCLAIMER: This is not necessarily an exhaustive list...". That's boilerplate; we should remove.
We also have "While this intends to be an accurate reflection...". Remove.
We also have "Management reserves the right...". Remove.
We also have "If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.
for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive information. We need to identify sections: - About the role: The introductory paragraph(s) describing mission, caring, etc. Also maybe "Job Description Summary" and "Position Overview". Could combine into About the role. - Responsibilities: The list of duties: welcoming and assisting patients; clerical functions; answering phones; scheduling appointments; scanning and filing documents; coding and billing; patient referrals; insurance verification and precertification; performing role of Practice Manager etc. Also mention "Performs role of Practice Manager / Practice Administrator / Office Manager during his/her absence." Also maybe "Reports to: Practice Administrator..." but that's more about reporting line, could be in Requirements? Might be part of Qualifications? Probably part of Responsibilities? Actually reporting line is not a duty. Could be under "Requirements" maybe as "Reports to". But we can include in Responsibilities as a note? Might be better to put under "Qualifications" or "Skills"? The instruction: Use sections only when posting has real specific content. We have content for Responsibilities (list). We have content for Requirements/Education/Experience etc. We have Qualifications (Education, Certifications, Experience). We have Skills (knowledge of computer, communication, etc). We have Physical Demands, Mental Demands, Special Demands. Those could be under Requirements or maybe separate sections like "Physical Demands", "Mental Demands", "Special Demands". But the allowed headings list only includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content into those allowed headings. We cannot create other headings like Physical Demands. So we need to fit those details into existing sections: maybe under Requirements (which can include education, experience, physical/mental demands). Or under Qualifications (education, certifications, experience). Or Skills (specific abilities). We need to decide a sensible mapping. We have: - Education: High School Diploma or equivalent required. Prefer Associate’s Degree in related field. - License: N/A - Certifications: N/A - Experience: Minimum of two (2) years’ progressively responsible medical office experience required. Previous CPT and ICD Coding experience preferred. Previous insurance and precertification experience preferred. Phlebotomy Experience Preferred. - Reports to: Practice Administrator, Practice Manager, or Office Manager – as applicable. - Supervises: None - Physical Demands: description. - Mental Demands: description. - Special Demands: description. Thus we can have sections: - About the role: intro paragraph(s). - Responsibilities: list of duties. - Requirements: could include Education, Experience, Reports to, Supervises, Physical/Mental/Special Demands? Or we could split: Requirements for education/experience, Qualifications for certifications/skills? But we have both Requirements and Qualifications headings allowed. Usually Requirements = education, experience, licensure; Qualifications = preferred qualifications, skills, etc. But we can decide. We need to avoid filler like "N/A". We should not include sections with only N/A or placeholder. So we should omit License and Certifications if they are N/A. So we don't list them. We need to preserve all substantive information. So we need to include Education, Experience, Reports to, Supervises, Physical Demands, Mental Demands, Special Demands somewhere. We also have Skills: "Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages." Also communication skills etc from Mental Demands. So we can put those under Skills. We also have Benefits, Pay, Schedule: not mentioned. So we should not create those sections. Thus final HTML:
About the role
At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.
Shift Monday- Friday 8am-5pm Location: Singing River Medical Clinics - Ocean Springs
But note: The shift and location are substantive; we could include them in About the role or maybe a separate section? Not allowed headings besides those. Could put in About the role as paragraph. Now Responsibilities:Responsibilities
- Welcome and assist patients during their care
- Perform clerical functions of the office
- Answer phones
- Schedule appointments
- Scan and file documents
- Perform coding and billing
- Handle patient referrals
- Conduct insurance verification and precertification
- Act as Practice Manager / Practice Administrator / Office Manager during absences
Requirements
Education: High School Diploma or equivalent required. Prefer Associate’s Degree in related field.
Experience: Minimum of two (2) years’ progressively responsible medical office experience required. Previous CPT and ICD Coding experience preferred. Previous insurance and precertification experience preferred. Phlebotomy Experience Preferred.
Reports to: Practice Administrator, Practice Manager, or Office Manager – as applicable.
Supervises: None
Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands: Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Now Skills: maybe we could put some of the above under Skills, but we already used them in Special Demands. However we might duplicate. Better to move customer service, computer proficiency, clinical judgment to Skills, and keep Physical/Mental Demands under Requirements. Let's restructure. We have: - Requirements: Education, Experience, Reports to, Supervises, Physical Demands, Mental Demands. - Qualifications: maybe Certifications (none) and License (none) - but we should not create empty sections. So maybe we skip Qualifications. - Skills: customer service, computer proficiency, clinical judgment, communication skills (though some already in Mental Demands). To avoid duplication, we could keep communication skills under Mental Demands and not repeat. Thus Skills section: customer service, computer proficiency, clinical judgment. Let's extract: "Must possess superior customer service skills and professional etiquette." (also appears in Special Demands but we can move) "Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word." "Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages." We could also include "Must demonstrate ability to work under pressure and meet deadlines." but that's mental. Thus Skills section:Skills
- Superior customer service skills and professional etiquette
- Proficient knowledge and ability to use a computer (keyboard proficient) and other office technology (telephone, fax, etc.), MS Outlook and Word
- Ability to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages